Frequently Asked Questions

Can I dial into the call from my mobile (cell) phone?
Yes, you can enter the event on your mobile phone, but a landline is the best option for clarity throughout the call.

Can I view the webcast from a speaker phone/conference room allowing for multiple people to participate?
Yes, each registration is for a site license. If everyone is in the same room, you may have multiple colleagues listen in and view the event via the web interface.

Will I be able to ask questions during the event?
Yes. The beginning of the event will be in lecture/presentation mode, but the lines will be opened to questions after the speaker presentations have concluded. You may submit your questions in one of two ways: via the web interface question and answer function or by pressing the (*1) on your phone if you would like to ask your questions verbally.

How early can I access the web conference? If late to the event, can I still participate?
We suggest that you access the web conference at least five minutes prior to the event to ensure your log in is successful. But, as long as you are registered, you will be allowed to access the call at any time. Your dial in information is located in your registration confirmation message from zdrouin@avalerehealth.net.

I will not be at a computer to view the presentation, how do I follow?
If you know that you will not be able to access the Internet prior to the call, contact Zach Drouin, zdrouin@avalerehealth.net, to have the slides set sent to you the morning of the event. If your inability to access the Internet arises at the last minute, the slides will be available for download through the Presentation Download section of the event description.

I am not allowed to download and install software on my computer. Will I have a problem accessing the presentation?
As long as you can access the Internet, you can participate in the web portion of the event; Live Meeting requires no download. Please check the compatibility of your system by clicking here.

While Microsoft Internet Explorer is the preferred browser to view the event, Mozilla Firefox and Apple Safari are also compatible with the technology.

Will I be able to access a recording of the event after it has taken place?
Yes, an archive of the event will be housed on the event description page of the site and will be available shortly after the event has concluded.

Will I be able to print the PowerPoint slides used by the presenters?
The slides will be available for download through the Presentation Download section of the event description page of the site. The slides will be available along with the arcive shortly after the event has concluded.

Will I be able to view the web portion of the event with a Macintosh (Apple) computer?
Yes, the Live Meeting web interface is compatible with your Macintosh and Safari browser. Please check the compatibility of your system here.